Shipping and delivery

Shipment

Shipping within Germany is free.

Delivery

Delivery is only made by DHL and Deutsche Post. As soon as we prepare the shipment for shipping, you will receive a shipping confirmation with the tracking data by email.

ATTENTION: The shipment tracking always initially shows the status "The shipment has been announced electronically". This status only changes when DHL has processed/scanned the shipment in the parcel center. Since the shipments are not scanned by DHL when they are picked up, the status may remain for a little longer depending on the workload of the respective parcel center. The shipments are then sent. Please be patient as the shipping status changes in 1-2 working days.